privacy policy

1. Who we are

This website is operated by ascenue GmbH, registered at Christaweg 42, 79114 Freiburg. We determine how and why your personal data are processed and are therefore the “data controller” under the EU General Data Protection Regulation (GDPR).
Contact: info@ascenue.com

2. What data we collect

  1. Contact form submissions – When you send us a message, we receive your name, email address, and anything you write in the message box. We use this information solely to answer your enquiry or continue the conversation. The legal basis is contractual necessity (Art. 6 (1)(b) GDPR).

  1. Automatic server logs – Squarespace records your IP address, browser type, date and time of visit, and the pages you view. We rely on these logs to maintain site security and diagnose errors. The legal basis is our legitimate interest in keeping the site safe and functioning (Art. 6 (1)(f) GDPR).

  2. Essential cookies only – Squarespace places small “necessary” cookies that store a unique session ID so the site can remember page navigation, form state, and other core functions. We do not use analytics, marketing, or profiling cookies of any kind.

3. No analytics or marketing cookies

We do not use Google Analytics, Facebook Pixel, or any other tracking or profiling technology. Squarespace, our hosting provider, sets only essential cookies needed for the site to function; these do not analyse or advertise to visitors.

4. How we share data

  • Infrastructure: Personal data are stored on Squarespace servers located in the EU/EEA or a country with an adequacy decision, under a data‑processing agreement.

  • We do not sell or rent your information and disclose it only if required by law.

5. Retention

  • Contact form messages are kept for 12  months to follow up on enquiries, then securely deleted.

  • Server logs rotate automatically after 30  days.

6. Your rights

Under GDPR you may, at any time, request: access to your data, correction, deletion, restriction of processing, data portability, or to object to processing. Email info@ascenue.com. You also have the right to lodge a complaint with your local supervisory authority.

7. Security

We use HTTPS encryption and follow Squarespace’s technical and organisational measures to protect your information.

8. Changes to this policy

If we add new features or legal requirements change, we’ll update this page and note the revision date.